Return Policy

This return policy applies to custom blinds and curtains orders placed through vibefauna.world for delivery in the United States. Because our blinds and curtains are made to your measurements, our return policy is limited. Please read the following carefully.

Made to Measure

Custom blinds and curtains are produced to your specified dimensions and fabric choices for your United States address. They are not suitable for resale as standard items, so we cannot accept returns simply because you have changed your mind.

Faults and Errors

If you receive a custom blinds or curtains item that is faulty, does not match the agreed specification, or was damaged in delivery within the United States, please contact us as soon as possible. We will arrange an inspection and, where appropriate, repair, replacement, or a refund in line with your legal rights.

Wrong Measurements

If the dimensions you provided were incorrect and the custom blinds or curtains do not fit, we may be able to offer an adjustment or remake at an additional cost. Each case is reviewed individually. Contact us using the details on our contact page to discuss.

How to Contact Us

For any return or adjustment request related to your custom blinds or curtains order, use the contact details on our contact page (United States). Include your order reference and a clear description of the issue. We will respond and guide you through the next steps.

Applicability

This return policy applies only to custom blinds and curtains ordered through vibefauna.world for delivery to addresses in the United States. Our made-to-measure blinds and curtains are produced for the US market. If you have questions about returns from outside the United States, contact us using the details on our contact page.

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